Privacy Policy

Welcome to the Molding Academy Website (“we,” “us,” or “our”), operated by Molding Academy, a premier consultancy and training provider dedicated to elevating businesses and professionals within the injection molding industry. With a mission to optimize processes, enhance efficiency, and empower teams, we offer a unique blend of onsite consultancy services and cutting-edge online training courses. Specializing in the injection molding sector, Molding Academy serves a diverse range of industries, including Medical and Pharma, Automotive, and Consumer Goods, with a primary focus on the high-precision demands of the medical device sector.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL] (the “Site”) or engage with our services. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA). By using our Site or services, you agree to the terms of this Privacy Policy.

1. Data Controller

Molding Academy is the data controller responsible for your personal data. You can contact us at:
info@moldingacademy.com

2. Information We Collect

We collect the following types of information:

a. Personal Data

  • Contact Information: Name, email address, phone number, or mailing address when you provide it (e.g., through contact forms, course registrations, or consultancy inquiries).
  • Account Information: Username, password, and profile details if you create an account for our online training platform.
  • Payment Information: Billing details (e.g., credit card number, billing address) if you purchase consultancy services or online courses (processed securely via third-party payment providers).
  • Professional Information: Job title, company name, or industry sector, if provided during registration or consultancy engagements.

b. Non-Personal Data

  • Usage Data: Information about your interaction with our Site, such as IP address, browser type, device information, pages visited, and timestamps.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve functionality, analyze usage, and deliver personalized content. See Section 8 for more details.

c. Information from Third Parties

  • We may receive data from third-party platforms (e.g., LinkedIn) if you connect with us via those services or from partners in the injection molding industry with your consent.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you voluntarily provide data (e.g., subscribing to newsletters or filling out forms) and explicitly agree to its use.
  • Contract: To fulfill our obligations to you (e.g., delivering online courses or consultancy services after purchase).
  • Legitimate Interests: To improve our services, ensure Site security, or communicate relevant updates, provided your rights do not override these interests.
  • Legal Obligation: To comply with applicable laws or regulations.

4. How We Use Your Information

We use your data to:

  • Provide and enhance our consultancy and training services, including course delivery, process optimization advice, and customer support.
  • Process payments and send confirmations or invoices.
  • Communicate with you, including responding to inquiries and sending updates about Molding Academy (e.g., newsletters, industry insights), where you have consented or we have a legitimate interest.
  • Personalize your experience, such as tailoring course recommendations for the Medical, Automotive, or Consumer Goods sectors.
  • Analyze Site usage and improve our offerings, security, and performance.
  • Comply with legal obligations or defend our rights.

5. How We Share Your Information

We do not sell your personal data. We may share it in these cases:

  • Service Providers: With trusted third parties (e.g., hosting providers, payment processors, email services) who assist us, under strict data processing agreements compliant with GDPR.
  • Business Partners: With industry partners (e.g., for joint training programs), only with your consent or under a contractual basis.
  • Legal Requirements: If required by law, regulation, or legal process (e.g., GDPR Article 6(1)(c)), or to protect the safety, rights, or property of Molding Academy or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred, with appropriate safeguards in place.

6. International Data Transfers

If you are in the EEA, your data may be transferred to and processed outside the EEA (e.g., in [insert country, e.g., the United States]). We ensure such transfers comply with GDPR through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Ensuring recipients adhere to adequate data protection standards.

7. Your GDPR Rights

As an EEA resident, you have the following rights under GDPR:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“right to be forgotten”), subject to legal exceptions.
  • Restriction: Limit how we process your data in certain cases.
  • Portability: Receive your data in a structured, machine-readable format.
  • Object: Object to processing based on legitimate interests (e.g., marketing).
  • Withdraw Consent: Revoke consent at any time where processing relies on it (e.g., newsletters).

To exercise these rights, contact us at [insert email]. We will respond within one month, extendable by two months for complex requests. You may also lodge a complaint with your local data protection authority (e.g., [insert relevant authority, e.g., ICO in the UK]).

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Ensure Site functionality (essential cookies).
  • Analyze performance and usage (analytics cookies).
  • Personalize content or ads (marketing cookies).

You can manage preferences via our cookie consent banner or your browser settings. Essential cookies do not require consent under GDPR, but we seek your approval for non-essential ones.

9. Data Retention

We retain your data only as long as necessary:

  • Account data: Until you delete your account or it becomes inactive (e.g., 2 years), unless legally required longer.
  • Transaction data: As required by tax or financial laws (e.g., 7 years).
  • Marketing data: Until you unsubscribe or withdraw consent.

Data is securely deleted or anonymized when no longer needed.

10. Data Security

We implement technical and organizational measures (e.g., encryption, access controls) to protect your data from unauthorized access, loss, or misuse, in line with GDPR Article 32. However, no system is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may link to external websites (e.g., industry partners). We are not responsible for their privacy practices. Please review their policies.

Scroll to Top